Client Service Agreement and Terms & Conditions
This Agreement is entered into between:
My French Property Match (Gillian Borrill)
and
The Client (“the Client”)
upon acceptance of services and payment of the agreed fee.
Scope of Service
My French Property Match provides an independent property search and matching service for buyers seeking property in France.
Services may include:
initial consultation
property search assistance
area guidance
introduction to local estate agents or property professionals
shortlist preparation
general support during the search process
ad-hoc support
My French Property Match is not acting as a French estate agency, legal advisor, mortgage broker, surveyor, or financial advisor.
Client Acknowledgement
By proceeding with the service, the Client confirms that:
the information provided in the Property Brief and consultation is accurate to the best of their knowledge
they understand that property availability may change at any time
they remain responsible for all final decisions regarding property purchase
they are encouraged to seek independent legal, financial, tax, and professional advice before committing to any purchase
Fees & Payment
Fees shown on this website are subject to change without notice. However, any fees agreed and confirmed within a signed contract will be honoured for the duration of that agreement.
The service includes reasonable ongoing support throughout the property search and purchasing process. Substantial changes to the original brief, location requirements or scope of the search may require a revised agreement or additional fees.
Fees are non-refundable once work has commenced.
Payment of any invoice or agreed fee confirms acceptance of these Terms & Conditions.
Nature of Service
My French Property Match agrees to carry out a tailored search based on the Client’s stated requirements and to use reasonable efforts to identify suitable opportunities and professional contacts.
However, My French Property Match cannot guarantee:
that a suitable property will be found
successful purchase of a property
availability of properties viewed or discussed
outcomes of negotiations or transactions
The final purchase process remains strictly between the Client and the relevant seller, agent, notaries, or professional party.
Introductions to Third Parties
The Client understands that introductions may be made to:
estate agents
notaires
currency exchange providers
visa advisors
translators
mortgage brokers
other relevant professionals
My French Property Match is not responsible for the services, advice, or conduct of third-party providers.
The Client remains responsible for conducting their own due diligence.
Confidentiality
All information shared by the Client will be treated confidentially and used solely for the purpose of assisting with the property search and related services.
Client details will not be shared unnecessarily with third parties without consent.
Limitation of Liability
My French Property Match provides an independent property search and matching service and does not act as an estate agent, legal advisor, financial advisor or surveyor.
While all reasonable care is taken in providing guidance, recommendations and introductions, My French Property Match shall not be held responsible for:
the condition, value or suitability of any property
the outcome of any property transaction
advice or services provided by third-party professionals (including estate agents, notaires, mortgage brokers, currency providers, or other advisors)
any inaccuracies or changes in property details, availability, or market conditions
financial loss,delays or issues arising during or after the purchase process
The client acknowledges that all decisions relating to property purchases are made entirely at their own decision and risk.
Liability Cap
To the fullest extent permitted by law, the total liability of My French Property Match arising out of or in connection with the services provided shall be limited to the total fees paid by the client, up to a maximum of £2000.
Exclusions
Nothing in this agreement shall limit or exclude liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any other liability which cannot be excluded or limited under applicable law
By engaging the services of My French Property Match, the client confirms they accept these terms.
Cancellation
The Client may cancel the service at any time in writing.
However:
the initial payment is non-refundable once search work has commenced
any outstanding balance remains payable for work already completed and services delivered
Governing Law
This Agreement shall be governed by the laws of England and Wales.
Acceptance
By proceeding with the services provided by My French Property Match the Client confirms that they:
have read and understood these Terms & Conditions
agree to pay the agreed fees in full under the payment structure outlined above
